Blling Terms & Conditions

ACCEPTED PAYMENT OPTIONS

Stimclai offers a range of secure payment methods to make checkout quick and convenient. We currently accept Apple Pay, Mastercard (including Maestro), PayPal, Shop Pay, UnionPay, and Visa (credit and debit cards).

THE CHECKOUT PROCESS

All payments are processed instantly through secure, encrypted payment gateways.

Here's how the checkout process works:

  • Add your chosen products to your shopping cart and review your order.

  • Enter your shipping information.

  • Select your preferred payment method.

  • Confirm and complete your payment.

Once your payment has been successfully authorised, you'll receive an on-screen confirmation followed by an email containing your order details.

SECURE PAYMENTS

Protecting your payment information is one of our top priorities. We use industry-standard security measures to keep every transaction safe.

Our payment security includes:

  • SSL encryption to protect all data transmitted through our website.

  • Full compliance with PCI DSS (Payment Card Industry Data Security Standards).

  • Payment card tokenisation, meaning your full card details are never stored on our servers.

  • 3D Secure authentication for additional payment protection.

  • Automated fraud detection and monitoring systems to help prevent unauthorised transactions.

PRICING CURRENCY

All prices displayed on our website are listed in British Pounds Sterling (£).

If you're using a card issued outside the United Kingdom, your payment provider will convert the total amount using the exchange rate that applies at the time of your purchase.

ORDER CONFIRMATION

Once your payment has been successfully completed, you'll immediately receive an on-screen confirmation.

We'll also send a confirmation email containing your order summary and unique order reference number for your records.

PAYMENT ISSUES

If your payment is unsuccessful, it may be due to one of the following reasons:

  • Insufficient available funds.

  • An expired or blocked payment card.

  • Security or authorisation restrictions from your bank.

  • Temporary technical issues with your payment provider.

Please double-check that your payment information has been entered correctly before trying again. If the issue continues, we recommend contacting your bank or card issuer to check for any payment restrictions.

You can also try using a different payment method. If you still need assistance, our customer support team will be happy to help.

ADDITIONAL FEES

Stimclai does not charge any additional payment processing fees.

However, your bank or payment provider may apply fees for international transactions or currency conversion. Third-party payment providers, such as PayPal, may also have their own fees or charges depending on your account and location.

PAYMENT ASSISTANCE

If you have any questions about payments, transaction issues, or need technical assistance, please contact us.

STIMCLAI
Address:
3 Westlands, Kirklevington, Yarm TS15 9NF, Unitd Kingdom
Phone: +44 7520689745
Email: support@stimclai.com
Customer Service Hour: Monday to Friday, 10:00 a.m. – 6:00 p.m. (GMT)

We do our best to reply within 24–48 hours.